The Problem
A plumber cleared a sewer main line and removed a kitchen clog during an emergency service in Portola Valley, California.
The customer reported a leaking toilet at a property in Portola Valley. A leaking toilet can occur when the seal at the base of the toilet no longer provides a proper connection to the drain.
Our Solution
The team snaked the main line and confirmed that water flowed correctly through the system. The issue involved sink water backing up through a floor drain, which was resolved during the visit.
Heises Plumbing inspected the toilet and addressed the leaking connection. The toilet was reset and the connection at the base was serviced to provide a secure fit and proper operation.